As from 19 December 2022
TABLE OF CONTENT
This privacy statement describes KCI’s use of your personal data. We at KCI are committed to respecting your (online) privacy and recognize your need for appropriate protection and management of any personal data collected by or submitted to use (or carefully selected third parties acting on our behalf).
It is important to us that the personal data of the users of the app, the visitors to our websites, our (prospective) customers and our (future) partners (“you”) is treated with care and that you are well informed about the way we process your personal data. We have written this privacy statement to tell you which data we process, how, why and how long we do this and what your rights are.
Below we explain in more detail how we process your personal data. For purposes of this privacy statement, “personal data” means any information that relates to you and identifies you personally, either alone or in combination with other information available to us.
This privacy statement applies to all personal data that is collected and used by us when you visit this website and/or when you purchase the products and services offered on this website and/or when you interact with us through social media or otherwise.
2. Who are we?
KCI Media Group B.V., having its place of business at Reigerstraat 30h, 6883 ES, Velp, the Netherlands, is the data controller, and will be herein referred to as “KCI”, “we” or “us”.
3. When do we collect personal data?
We collect personal data when:
4. What personal data do we collect?
The types of personal data collected include:
Whenever we collect personal data directly from you, we will indicate whether the provision of personal data is mandatory. Such will be the case where we require personal data to comply with legal or contractual obligations: if such data are not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, the active provision of requested personal data is optional.
5. For what purposes and on what legal basis do we use your personal data?
We will use your personal data for the following purposes:
More information about how we have balanced our legitimate interest with your privacy interests can be obtained upon request contacting our Privacy Officer
For compliance with applicable laws and protection of our legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).
6. With whom will we share these data?
We need the help of third parties to be able to offer you our website and our products and services. Where necessary we will share your information with our service providers and professional advisers (e.g. IT providers, CRM providers, marketing support providers (such as agencies which manage our social media accounts), social media providers such as LinkedIn, analysts, customer service providers, business development providers and legal service providers). We have, where possible, concluded agreements with our service providers to protect your personal data.
If our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
Otherwise we will not share your information with any third party, unless we have your permission, where this is necessary in connection with the purpose above or with legal claims or when we have a legal obligation to do so.
Third party service providers will process your information on behalf of KCI; for purposes mentioned in Section 5 above. When we share your data with these parties, we make sure that appropriate safeguards are taken to protect your information.
Where will we send your data?
KCI has a global presence and clientele and may transfer your personal data to our KCI affiliates or third parties (e.g., service providers) overseas, which may involve transfer of personal data to countries outside the European Economic Area which have different data protection standards to those which apply in the European Economic Area.
Some of these countries are subject to a European Commission adequacy decision. For other countries, we have, where possible, put in place European Commission-approved standard contractual clauses (SCC’s) within the KCI group or with the relevant third party to protect these personal data. We also rely on other permitted data transfer mechanisms such as relying on the relevant third party binding corporate rules (approved by EU data protection authorities and put in place to protect your personal data). You have a right to ask us for a copy of the safeguard used by contacting us via our Privacy Officer.
7. How long do we store your data?
We will always only keep your data for as long as we reasonably need it for the purposes for which it was collected. After that time your personal data will be erased, unless we have a statutory right or obligation to further keep this data.
If you are a customer of KCI, we will keep your information for the duration of the contractual relationship you have with us, and, to the extent permitted, after the termination of that relationship for as long as necessary to perform the purposes set out in this Privacy Statement or in the Data Retention Policy.
We store the information that we process as a result of you subscribing to our magazine(s) and/or newsletter(s) or because you have consented to receive information about our products and/or services or about offers until you decide you would no longer like to receive these mailings.
If we need to keep any information or data longer for our legitimate interest of protecting our legal rights, we will keep the necessary information for this purpose until the relevant claim(s) has/have been settled.
Applicable laws may require us to hold certain data for specific (longer) periods than set out in this Privacy Statement or in the Data Retention Policy.
The retention terms set out herein or in the Data Retention Policy can be longer if we are required to keep data longer on the basis of applicable law(s) or to administer our business. With regard to payment data, for instance, the Algemene wet inzake rijksbelasting (State Taxes Act) obligates us to retain those data for a period of seven years for the Tax Administration.
Further information about our retention of your data is set out in our Data Retention Policy. For further information please contact our Privacy Officer.
8. How do we protect your data?
We are committed to maintain a high standard of security and have put in place robust technical and organizational measures for the protection of your data in accordance with te current, general state of the art technologies, especially to protect the data against loss, falsification or access by unauthorized third persons.
However, the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Once we have received your personal data we will use strict procedures and security features to prevent unauthorized access.
9. What rights do you have in relation to your data?
You have the right to ask us:
and you are entitled to/may also:
There are however some exceptions to these rights, for example: it will not be possible for us to delete your data if we are required by law to keep them or if we hold your data in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information.
10. Social Media Buttons
We may use plugins on our website from social media networks such as Google+, Facebook, LinkedIn, WeChat, Xing, Twitter, YouTube and other social media platforms. You can recognize these plugins by their logos. We also use plugins for the embedded video players which can be found on our website(s). Our plugins will not collect personal data about you, unless you click on these logos or videos. If you click on them, these plugins are activated and automatically transmit data to the plugin provider. This means that when you surf on our website, personal data will initially not be collected by the providers of these social media plug-ins. Only if you click on one of the plugins your personal data will be transmitted: by activating the plugin, data is automatically transmitted to the respective plugin provider and stored by them. KCI does not control these parties, their sites or their privacy practices, and we not have any influence over which data these providers collect from you, nor on the extent of their data processing. This KCI Privacy Statement does not apply to external parties or external web areas and any processing of personal data by parties outside KCI or its group parties will not be covered by the KCI Privacy Statement. If you would like more information about their data processing, we encourage you to review the respective privacy policies on the websites of these providers, in particular before submitting any (personal) data.
We have pledged to adhere to the fundamental principles of privacy and data protection. We therefore regularly review this privacy statement in order to ensure that it is free of errors and clearly visible on our websites, that it contains appropriate and accurate information about your rights and our processing activities, and that it is implemented and is compliant with applicable law.
We may update this privacy statement from time to time to keep it up to date, to keep pace with new developments and opportunities relating to the Internet and to stay in line with applicable law. If we make significant changes to this privacy statement, we will inform you by posting a notification on the website along with an updated version of the privacy statement, by e-mail or by requesting your consent again.
13. Contacting us, questions and complaints
We hope that we satisfied questions you may have regarding the processing of your data.
Should you have any queries or concerns about how we process your data, or would you like to opt out of marketing, you can always contact our Privacy Officer (Lars van Pomp) using the following contact details: KCI [Media Group B.V.], Attn: Lars van Pomp, Privacy Officer, at Reigerstraat 30h, 6883 ES, Velp, the Netherlands or by email at firstname.lastname@example.org
We will address your possible concerns and attempt to resolve any problems within 1 month.
In the event you have unresolved concerns, you also have the right to complain to a data protection authority of the country in which you live or work or the country in which we are located.